Return & Satisfaction Policy
At Bespoke Flowers, every arrangement is handcrafted with the freshest flowers available.
Due to the perishable nature of our products, we do not accept physical returns.
🌸 Quality Guarantee
If your order arrives damaged, wilted, or does not meet your expectations, please contact us within 24 hours of delivery.
Please include your order number and photos so we can assist you quickly.
We will gladly offer a replacement or refund, depending on the situation.
⏱ Order Changes & Cancellations
Orders may be modified or canceled within 24 hours of placement.
Once your order is in production or out for delivery, changes may no longer be possible.
🌿 Substitutions
Due to seasonal availability, certain flowers may be substituted.
We always maintain the overall style, color palette, and value of your arrangement.
🚚 Delivery Issues
If there is any issue with delivery, please contact us promptly and we will resolve it as quickly as possible.
Contact Us
Email: info@bespokeflowers.co
Phone: 631-268-4301